Welcome to Vidya Collections. We value your privacy and are committed to protecting your personal information. This Privacy policy explains how we collect, use, share, and protect your information when you visit our website and use our services. Also along with that we aim to ensure your satisfaction with every purchase. If you are not satisfied with a product, you may return it within 10 days of receiving it, subject to the conditions outlined below.
RETURN/REFUND POLICY
1. Return Conditions
Unboxing Requirement: Customers must take both photo and video evidence of the product during unboxing. This ensures clarity and facilitates the return process.
Return Period: Returns are accepted within 10 days from the date you receive the product. Returns initiated after 10 days will not be accepted, even if accompanied by unboxing videos or photos.
Condition of the Product: Products must be returned in their original condition, unused, and with all original packaging and tags intact.
2. Refund Process
Upon receiving the returned product and verifying its condition, we will process your refund.
Refunds will be issued to the original payment method used during the purchase.
Please allow [2-3] business days for the refund to be processed.
3.How to Initiate a Return
Apply return or refund option in between the given time period.
Provide your order number and attach the unboxing video and photos through our official mail.
Follow the provided instructions carefully.
4. Case do not apply for return
. Products that have been used or altered from their original condition are not accepted.
. Colour Variations : We do not accept returns or replacements for orders where the color does not match the customer’s expectations.
. Size Issues: Returns or refunds are not available for size discrepancies. Please review the size chart carefully before ordering.
PRIVACY POLICY
1. Information We Collect
Personal Information: Name, email address, shipping address, payment information (e.g., credit card details).
Non-Personal Information: IP address, browser type, device information.
2. How We Use the Information
To process and fulfill orders.
To provide customer service and support.
For marketing and promotional activities.
To improve our services and website functionality.
3. How We Share the Information
Service Providers: Payment processors, shipping companies, and other third parties to complete transactions.
Legal Compliance: When required by law or to protect our rights.
Business Transfers: In the event of a merger or acquisition.
Cookies and Tracking Technologies We use cookies to enhance your shopping experience, analyse website traffic, and personalize content and ads. You can manage cookies through your browser settings.
Data Security We employ security measures to protect your personal information, but note that no method of transmission over the Internet is completely secure.
Your Rights
Access and update your personal information.
Request deletion of your personal information.
Opt-out of marketing communications.
Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us For questions or concerns about our Privacy Policy, contact us at:
Email: vidyacollections24@gmail.com
Phone: 9542665566